Frequently Asked Questions
Where does your coffee come from?
We source directly from small farms in the world's best coffee-growing regions, including Colombia, Ethiopia, Kenya, Guatemala, Indonesia and Brazil. (Check out our Single Origins Collection.) We focus on family-run farms and cooperatives, because that's where the most interesting coffee is grown — and where our purchase makes the biggest difference.
Is your coffee fresh-roasted?
Always. Our coffee is roasted the day it ships so it arrives at your doorstep at peak flavor quality.
Do you sell whole bean or ground coffee?
Both. Choose whole bean for maximum freshness, or select your preferred grind at checkout - standard, course or espresso.
Do you offer decaf?
We have decaf options. Select Decaf from the dropdown menu under the SHOP tab to view selections.
Where do you ship?
We ship anywhere in the United States. Orders are roasted, packed, and on their way within one business day.
How much does shipping cost, and how fast is it?
Shipping is free. Most orders arrive within 3 to 5 business days of roasting. Tracking is emailed to you the moment your label prints.
How much of my purchase goes to help children in need?
10 % of every purchase goes to Compassion International, helping feed, support, and educate children living in poverty. No minimums, no exceptions — it applies to every order, every bag, every subscription.
Can I return coffee I don't like?
Because coffee is a food product, we can't accept returns. But if a coffee isn't what you expected, tell us — we'd rather help you find a roast you love than leave you with a bag you won't drink. If your order arrives damaged, contact us at support@thegoodbeanery.com for a refund or replacement.
Do you offer wholesale for cafés, offices, or restaurants?
Yes. Email us at support@thegoodbeanery.com with your volume and needs, and we'll put together pricing.